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Has your crisis already started?
There’s no shortage of schadenfreude these days as the world looks on at the Libor scandal engulfing Britain’s banks and the ongoing investigation into newspaper phone-hacking. “How could they have let...
View ArticleThree steps to rebuilding reputation
I had the pleasure last month of presenting to a national symposium of consulting engineers and other professional service firms. We had some terrific questions from the floor. One question that has...
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